Terms of Service

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing and using LumisCloud services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

LumisCloud provides web hosting services including but not limited to:

  • WordPress hosting and management
  • Domain registration and DNS services
  • SSL certificates
  • Website backups and security
  • Technical support

3. Account Registration

You must provide accurate, complete, and current information during registration. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or content
  • Spam, malware, or phishing
  • Excessive resource consumption that affects other users
  • Adult content or gambling services
  • Copyright infringement

5. Payment Terms

Services are billed in advance on a monthly or annual basis. All fees are non-refundable except as provided in our 30-day money-back guarantee for new accounts.

6. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

7. Data Backup and Security

While we provide backup services, you are ultimately responsible for maintaining your own backups. We implement security measures but cannot guarantee complete protection against all threats.

8. Termination

Either party may terminate services with 30 days notice. We may suspend or terminate accounts immediately for violations of these terms or non-payment.

9. Limitation of Liability

LumisCloud's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective 30 days after posting on our website.

12. Contact Information

For questions about these Terms of Service, please contact us through our support portal or email [email protected].

This is a placeholder Terms of Service document. Please consult with legal counsel to create comprehensive terms appropriate for your business.